Shipping & Returns
PROCESSING TIME
Please allow 48h to dispatch your order.
SHIPPING
Free Shipping Over 100€
Lola Muse is based in Spain. Currently we only offer shipping to Spain, Portugal, France, Germany, Austria,Netherlands and Italy. Please contact us if you need shipping to another country.
Do you have a problem with your order?
Contact us through support@lolamuse.com and we will help you out.
Spain
Free Shipping over 100€ in Mainland Spain
Mainland Spain: 24/48h
Canary Islands, Baleares, Ceuta, Melilla, Andorra, Gibraltar: Economy Shipping
| Shipping Time | Price Under 100€ | Price Over 100€ | |
| Península | 24 to 48 hours | 3.96€ | Free |
| Baleares | Standard | 4.80€ | Free |
| Ceuta | Standard | 4.80€ | Free |
| Melilla | Standard | 4.80€ | Free |
| Andorra | Standard | 4.80€ | Free |
| Canarias | Standard | 9€ | Free |
Portugal Shipping
| Standard 3 to 4 Days | 5.5€ | Under 100€ | |
|
Free | Over 100€ |
EU Shipping
| Germany | Standard Shipping | Standard Shipping Price | UPS Express | UPS Express Price |
| Austria | 5 to 7 days | Free over 100€ 12€ under 100€ |
1 to 2 days |
10€ over 100€ 16€ under 100€ |
| Belgium | 5 to 7 days |
Free over 100€ 12€ under 100€ |
1 to 2 days |
10€ over 100€ 16€ under 100€ |
| France | 5 to 7 days |
Free over 100€ 12€ under 100€ |
1 to 2 days | 10€ over 100€ 16€ under 100€ |
| Italy | 5 to 7 days |
Free over 100€ 12€ under 100€ |
1 to 2 days |
10€ over 100€ 16€ under 100€ |
| Netherlands | 5 to 7 days |
Free over 100€ 12€ under 100€ |
1 to 2 days |
10€ over 100€ 16€ under 100€ |
RETURNS
Please send your order to our address with your preferred carrier. The cost is borne by the customer. We will refund the order once it has arrived.
Lola Muse
Calle Málaga Nº6 Edificio Kentia III, 2ºB
18690 Almuñecar
Granada (España)
PAYMENTS
What means of payment are available?
You can pay using a Credit or Debit Card (Visa, Mastercard), AMEX, Google Pay, Apple Pay & Paypal.
Are the payment methods secure and reliable on your web page?
Our website uses SSL security certificates to keep your data completely secure. We do not keep any traces of the data you transmit to us, they are sent to payment platforms in an encrypted and perfectly secure manner, so that the transaction is carried out with the bank.
Where do we write the discount code?
The discount code is applied during the purchase process.